This course will enable you to:

• Assist library users in accessing basic library materials, e-resources and making interlibrary loans.

• Practice circulation and shelving of library materials.

• Maintain library records relating to the acquisition, and accessioning of books and other materials.

• Perform administration and auxiliary activities such as filing, word processing, keeping statistics and perform basic material repairs and maintenance.

• Assist with the delivery of outreach and reading development programmes, marketing and displays.

Course rationale:

Research conducted by the Department of Arts and Culture found that there is currently a dire need for qualified Library Assistants and the need is nationwide in urban libraries but even more so in community resource centres in the rural areas. Input from the CEP also indicated that unqualified persons have been appointed as Library Assistants who require appropriate training. Furthermore, the demand expressed by employees for support staff to be formally recognised for Library and Information Services skills, knowledge and experience has also greatly influenced the development of this qualification at NQF Level 5.

This qualification will provide occupational education and training to these people who are employed in all communities of Library and Information Services (LIS) as well as those who work in the public or private sectors or in rural or urban organisations. The areas of employment in which the qualifying learners will operate are public libraries/community libraries, school libraries/resource centres, academic libraries, corporate libraries, state departments etc.

This qualification is aimed at the unemployed, school leavers, library support staff, new entrants to LIS and adult learners. Furthermore, the South African government has recognised the significant role of LIS in community development and for the advancement of literacy.

Learning assumed to be in place and recognition of prior learning

The minimum requirement for entry into this qualification is:

• A National Senior Certificate.

• OR A National Certificate (Vocational) at NQF Level 4.

• OR An equivalent NQF Level 4 qualification.

Recognition of Prior Learning (RPL):

RPL for access to the external integrated summative assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record.

RPL for access to the qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements.

Exit level outcomes

1. Perform the circulation function in a library.

2. Perform a basic reference interview and referral to relevant resources.

3. Sort, shelve and do shelf reading of library material by applying a classification system.

4. Provide excellent customer care to library users according to the community profile and community needs.

5. Process and maintain library material and collections.

6. Analyse, evaluate and discuss library administration.

7. Introduce library services and resources to library users.